Gosite wanted to reduce the time invested in creating online presence for their customers. A platform that would bring together online business tools which provide hassle-free business management. Many of the customers found it intimidating and time consuming to manage their online businesses. GoSite wanted to change that.
The client asked for a web platform or application with a drag and drop website builder which even a non-technical person could handle. The other features required were automation of Google My Business, Local SEO, placement of a business across the web, local SEO, a messaging hub, online reviews, Booking management system, contact hub, email marketing platform.
A technology stack that could be scaled after the initial development.The initial requirement, for a drag-and-drop website builder, was built within five to six months. The Minimum Viable Product (MVP), in time, expanded to include the rest of the modules: Booking, Sites, Messenger, Reviews, Placement, Contact Hub, Engagement.
A complete digital software suite catering to both single users and large-scale operators. The seven products assist in streamlining their digital presence by managing hundreds of business locations online. The success of the MVP resulted in the scalability of the product, making it a profitable application.
One of the best online responsive website builder with built-in modern templates. It has a mobile-first drag and drop interface.
This product ensures that the business is automatically placed at various digital services including local directories and search sites along with Google My Business listing. This ensures visibility for businesses everywhere.
With Messenger, clients can instantly message with businesses whenever and wherever possible. When a Facebook messenger integrates with Gosite, all messages are delivered to the both web and mobile app. Businesses can integrate a chat widget in all their websites and all the messages received are displayed in both the web and mobile application.
The centralized review hub in the dashboard receives feedbacks and reviews from customers instantly. Reviews can be send as tiny urls in SMS to a customer mobile or as email surveys. All the reviews are displayed in the required websites.
Businesses that schedule appointments as a task could use Gosite booking facility to manage all their client bookings. After Google or Outlook calendar syncs with the app, all appointments are updated in both the database and calendar. With this feature, customers can book appointments online with the available time slots. The admin alone is authorized to reschedule appointments.
The cloud-based contact hub imports and syncs all customer contact information into the centralized dashboard collected from the Booking, Messenger, Sites products and subscribers. Outbound messages can be send as email and SMS format. Contacts can be grouped for email campaigns.
The engagement feature is an email marketing platform that sends promotional and loyalty offers using pre-defined templates to their clients. The owner can target the grouped contacts with personalized messages and email campaigns on the latest products and services.
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